Logistics-as-a-Service (LaaS) is a comprehensive solution tailored for companies seeking to avoid the complexities and challenges associated with logistics management. In contrast to Transportation Management Systems (TMS), which necessitate the employment of knowledgeable logistics personnel for software operation, LaaS focuses on overseeing all facets of logistics operations without requiring in-house expertise. It leverages the P2P tech-enabled cloud platform (SETA) similar to a TMS, while being supported by experienced logistics staff who manage and supervise all aspects of the supply chain.
In other words, rather than using an internal team to handle your organization’s logistics, you can simply outsource them. LaaS providers have logistics professionals on staff, ready to manage freight movement, inventory and warehousing activities, customer shipments, reverse logistics, and more.
These experts will look at the dashboards and key performance indicators (KPIs) generated by the TMS. Based on that data, they’ll make recommendations to streamline operations, uncover efficiencies, and deliver a better customer experience.
