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Returns Services

Global and Domestic Returns Made Simple

Point2Point Global’s reverse logistics network coupled with our leading returns technology and team of global partners takes the complexity out of reverse logistics, managing the entire process so you don’t have to.

Our reverse logistics capabilities go far beyond just parcel movement. Through our 3PL partners we’re able to offer a range of advanced returns handling services such as item grading and product repacking.

Point2Point Global Returns Can Provide:

  • Low-cost delivery options
  • Reduced or no re-import duties and taxes
  • Duty and tax drawback in countries where available
  • Warehousing and Inventory Management
  • Live, event-based tracking
  • Valuable analytics

Did you know?

Returns are an inevitable part of eCommerce, but a seamless returns process can turn refunds into future revenue. The right 3PL helps minimize return rates, improve customer satisfaction, and keep your operations running smoothly.

83  %

Return Policy Implications

Percentage of consumers that would spend more if a retailer’s returns policy was easier

30  %

Online Returns

Percentage of consumers that find it’s difficult to return goods purchased online.

90  %

Importance

Percentage of consumers that say returns are important

Get in touch

This form is intended for those seeking to speak with our Client Services team. If you need Customer support on a package, please go to the Contact page .